Shriram General Insurance

Shriram General Insurance

Shriram General Insurance was founded in 2008 as a joint venture between Shriram Capital Limited — the financial-services arm of the Chennai-based conglomerate founded by R. Thyagarajan — and Sanlam Limited, the South African financial-services group. The firm holds an IRDAI license (Registration Number 137) and operates from a corporate office in Jaipur, with a registered office in Chennai and a branch network covering every region of India. The company underwrites general insurance across motor, health, home, travel, and commercial lines. Motor remains the largest book, spanning private cars, two-wheelers, electric vehicles, and commercial vehicles. Health products — branded under Shri Criti Care, Shri Hospital Daily Cash Benefit, Shri Vector Care, and Shri Health Suraksha — are distributed through a panel of over 12,910 healthcare providers. Ancillary lines include personal accident, fire, engineering, marine, and a cyber product dubbed Shri Cyber Suraksha. The firm issues policies digitally via its MYSGI app and has reported cumulative issuance of 5.27 crore policies and settlement of 25.74 million claims. The Shriram Group retains a close relationship with KKR, which acquired a 9.99% stake in Shriram General Insurance in 2022. The general-insurance entity belongs to the same financial ecosystem as Shriram Finance Limited and Shriram Life Insurance. It maintains a statutory membership in the General Insurance Council and funds community initiatives through Shriram Foundation. Shriram General Insurance marries a traditional conglomerate distribution model with a digital-first claims infrastructure — its cashless-garage network exceeds 5,490 locations, and policy servicing runs entirely through mobile and web platforms. This architecture lets it underwrite mass-market motor risk at scale while layering a health-insurance stack onto the same distribution rails, a structure few Indian non-life insurers replicate.