Updated:
Spring Health
April Koh's Spring Health delivers AI-routed mental health care to 20 million lives through an employer platform that ties payment to clinical outcomes.
Spring Health
Eliminating barriers to mental healthcare. Clinically-proven technology with world-class providers to deliver precisely what your employees need.
General information
Firm type
other
Location
Region
North America
Country
United States
City
New York
Corporate office
New York, United States
Principals
April Koh
Co-Founder
John Krystal
Scientific Advisory Board Member; Chair of the Department of Psychiatry, Yale University School of Medicine
Nikolaos Koutsouleris
Scientific Advisory Board Member; Professor of Psychiatry, Ludwig Maximilian University of Munich
Myrna M. Weissman
Scientific Advisory Board Member; Professor of Epidemiology in Psychiatry, Columbia University
Dipak Golechha
Board Director; CFO of Palo Alto Networks
Arielle Mortimer
Chief Operating Officer
Mill Brown
Chief Medical Officer
Sector focus
Frequently asked questions
How is Spring Health structured — is this a technology company, a clinical provider, or a venture-backed startup?
Spring Health operates as a venture-backed, technology-enabled mental health service provider that sells directly to employers and health plans. Unlike software-only platforms, it employs a nationwide network of licensed therapists and has earned a Knox-Keene health plan license, regulated by the California Department of Managed Health Care, which makes it a licensed healthcare entity in addition to a digital health company.
What data supports Spring Health's claimed clinical and financial ROI?
A 2024 study published in JAMA Network Open, which analyzed Spring Health's member outcomes, reported a 1.9x return on investment in total medical cost savings for employer clients. The company also states that 95% of its members show measurable clinical improvement, a claim built on its proprietary outcomes registry, one of the largest in behavioral health.
What happened when Spring Health combined with Alma?
In April 2024, Spring Health merged with Alma, a platform that helps independent therapists accept insurance. The combined entity aims to provide a continuum that starts with employer-funded benefits and extends into long-term, insurance-reimbursed outpatient care, creating what the firm calls a lifelong mental health platform without forcing members to switch providers when they change jobs.
How does Spring Health's AI-driven matching model work in practice?
When a member first engages, a proprietary clinical assessment captures symptom data, treatment history, and preferences. A machine-learning model—trained on millions of data points from Spring Health's outcomes database—matches the member with a specific care path and provider. The company reports that this process reduces time-to-appointment to less than one day on average, compared to weeks for traditional EAP referrals.
Which sectors does Spring Health explicitly avoid?
Spring Health focuses exclusively on mental and behavioral health services. It does not operate in general primary care, physical therapy, or chronic disease management outside of the behavioral comorbidity context, and it has not disclosed plans to build capabilities in those adjacent areas.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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