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Sprinklr

Sprinklr is a publicly traded enterprise software company offering an AI-native customer experience platform for marketing, social, and service.

Sprinklr

Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

General information

Firm type

other

Year founded

AUM

Undisclosed

Location

Region

North America

Country

United States

City

New York

Corporate office

441 9th Avenue, 12th Floor, New York, NY 10001, United States

Additional offices

Austin, Texas, United States · Sao Paulo, Brazil

Sector focus

Enterprise SoftwareAI/MLCustomer Experience

Frequently asked questions

Is Sprinklr a family office or asset manager?

No. Sprinklr is a publicly traded enterprise software company (NYSE: CXM) that provides a customer experience management platform. It does not manage capital for external allocators and does not operate as a family office, fund, or investment vehicle.

Who founded Sprinklr and when?

Sprinklr was founded in 2009 by Ragy Thomas, who served as CEO. The company went public in 2021.

What does Sprinklr's platform do?

Sprinklr offers four AI-native product suites: Sprinklr Marketing, Sprinklr Social, Sprinklr Service, and Sprinklr Insights. The platform is designed to unify customer-facing teams, analyze social and digital conversations, and automate omnichannel customer interactions.

Which clients use Sprinklr?

Named clients include Microsoft, Dow, Cdiscount, 3M, and Umniah. These companies use Sprinklr to monitor brand mentions, manage social campaigns, and power customer service chatbots.

Does Sprinklr make direct investments or allocate capital?

Sprinklr does not disclose any investment activity in the Altss research record. The firm is an enterprise software provider, not an investment firm, and no AUM, deployment figure, or portfolio company list exists in its public materials.

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