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SurgePays, Inc.

SurgePays, Inc. is a fintech and telecommunications company founded in 2017 and based in Bartow, Florida.

SurgePays, Inc.

SurgePays, Inc. is a fintech and telecommunications company founded in 2017 and based in Bartow, Florida. The firm operates as a technology platform targeting underbanked and unbanked populations, offering prepaid wireless service through its SurgePhone Unlimited brand, cashless payment systems through SurgePay, and point-of-sale financial products distributed via convenience stores and independent retailers. The company also owns Torch Wireless, a Lifeline-subsidized wireless provider, and went public via a reverse merger in 2019, trading on the Nasdaq under the ticker SURG. SurgePays' strategy centers on a technology-enabled distribution network: its platform integrates with over 10,000 convenience stores across the United States, enabling these locations to offer prepaid wireless SIMs, reloadable Mastercard cards, mobile top-ups, and bill-pay kiosks. The company's key asset is its MVNO agreement with T-Mobile, which provides the underlying network infrastructure for SurgePhone Unlimited. Torch Wireless addresses the Lifeline government-subsidy market, where SurgePays estimates it serves hundreds of thousands of subscribers. The firm also provides a white-label digital wallet and payment processing system for retailers. SurgePays has grown primarily via acquisitions. In 2021, it acquired Fumse, LLC, a fintech platform for prepaid cards, and in 2022 it purchased Torch Wireless. As of late 2024, the company reported approximately $130 million in annual revenue and operates with around 100 employees. The firm does not manage assets on behalf of external families or institutional investors; it is a publicly traded operating company. Unlike traditional asset managers or family offices, SurgePays is a publicly traded technology company with a defined revenue model and shareholder base. Its structural differentiator is its dual-market approach: simultaneously serving both the prepaid consumer market and the Lifeline government-subsidy segment while piggybacking on third-party network infrastructure (T-Mobile) and leveraging a nation-wide third-party retailer distribution network. This asset-light, platform-based model allows scalable distribution without significant capital investment in network buildout.

General information

Firm type

other

Year founded

AUM

Undisclosed

Location

Region

Country

City

Corporate office

Frequently asked questions

What is SurgePays' core business model?

SurgePays operates as a technology platform providing prepaid wireless service (SurgePhone Unlimited), cashless payment systems (SurgePay), and point-of-sale financial products distributed through convenience stores and independent retailers. It also owns Torch Wireless, a Lifeline-subsidized wireless provider. The company generates revenue from subscriber fees, transaction processing, and prepaid product sales.

How does SurgePays generate revenue?

SurgePays generates revenue primarily through its prepaid wireless service (SurgePhone Unlimited), Lifeline-subsidized wireless service via Torch Wireless, transaction fees from its SurgePay payment platform, and prepaid product sales (SIM cards, reloadable Mastercard cards, bill-pay services) sold through its retailer network. As of 2024, annual revenue was approximately $130 million.

Who are SurgePays' key competitors?

Competitors include other prepaid wireless providers such as TracFone (owned by Verizon), Boost Mobile (owned by DISH), and Consumer Cellular, as well as fintech companies targeting unbanked populations like Green Dot, MoneyLion, and PayPal. In the Lifeline subsidy market, competitors include Assist Wireless and Q Link Wireless.

Is SurgePays a family office or asset manager?

No. SurgePays is a publicly traded operating company (Nasdaq: SURG) with a technology and financial services business model. It does not manage assets on behalf of external families or institutional investors, nor does it operate as a family office.

What is SurgePays' relationship with T-Mobile?

SurgePays operates as a mobile virtual network operator (MVNO) under an agreement with T-Mobile, which provides the underlying wireless network infrastructure for SurgePhone Unlimited. This asset-light model allows SurgePays to offer wireless service without building its own network.

How does SurgePays distribute its products?

SurgePays distributes its products through a network of over 10,000 convenience stores and independent retailers across the United States. Retailers sell prepaid wireless SIM cards, reloadable Mastercard cards, and bill-pay services through the company's technology platform.

Where is SurgePays headquartered?

SurgePays, Inc. is headquartered in Bartow, Florida, United States. The company also maintains offices related to its Torch Wireless subsidiary operations.

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