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Total System Services

Total System Services (TSYS) is a payment processing and financial technology firm based in Columbus, Georgia, now part of Global Payments.

Total System Services

Total System Services, or TSYS, was founded in 1983 as a subsidiary of Columbus Bank and Trust. It was owned by Synovus Financial Corp. until it became a publicly traded company in 2008. In 2019, Global Payments Inc. acquired TSYS in a deal valued at approximately $21.5 billion (per the firm's shareholder communications, 2019). The firm's strategy centers on payment processing infrastructure, including merchant acquiring, issuer processing, and digital commerce solutions. It serves clients across North America, Europe, and Asia-Pacific. Notable clients include large financial institutions such as JPMorgan Chase and Bank of America, and it processes transactions for major retailers and fintechs. As of 2022, TSYS employed over 14,000 people globally, with operations in countries including the United States, the United Kingdom, and Australia. The firm operates as a wholly owned subsidiary of Global Payments, with its leadership integrated into the parent company's executive team. In 2023, TSYS announced a partnership with Fiserv to expand real-time payment capabilities (per press release, 2023). What distinguishes TSYS within payment processing is its scale and longevity as a provider of end-to-end card processing infrastructure historically built for bank issuers, later expanded to merchants. Post-acquisition, it operates as a core division under Global Payments, retaining its brand and Columbus headquarters.

General information

Firm type

other

Year founded

AUM

Undisclosed

Location

Region

North America

Country

United States

City

Columbus

Corporate office

Columbus, GA, United States

Sector focus

FinTechEnterprise SoftwareInfrastructure

Frequently asked questions

Who owns TSYS today?

TSYS is a wholly owned subsidiary of Global Payments Inc., which acquired the company in 2019 for approximately $21.5 billion (per Global Payments shareholder communication, 2019). It operates as a core business segment under Global Payments.

What does TSYS actually do?

TSYS provides electronic payment processing services, including merchant acquiring, issuer processing (credit and debit card management for banks), and digital commerce solutions. The firm handles transaction authorization, clearing, settlement, and fraud detection.

Who are TSYS's primary clients?

TSYS serves financial institutions such as banks and credit unions, as well as merchants ranging from small businesses to large enterprises. Publicly known clients have included JPMorgan Chase and Bank of America, alongside numerous regional banks and fintech firms.

Is TSYS still headquartered in Columbus, Georgia?

Yes. TSYS maintains its headquarters in Columbus, Georgia, where it was founded in 1983. It also has major offices in the United States, the United Kingdom, and Australia (per company site).

Does TSYS operate independently after the Global Payments acquisition?

TSYS operates as a division within Global Payments, retaining its brand name and Columbus headquarters. Its leadership is integrated into Global Payments' executive structure, and it functions as part of a larger payments ecosystem under Global Payments.

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