Trust & SecuritySub-processors

List of Sub-processors

Altss engages a limited number of third-party service providers (“sub-processors”) to help deliver the Altss platform. This page lists the sub-processors that may process customer personal data in connection with the Services. Each sub-processor is bound by written agreements that impose data protection obligations consistent with Altss’s obligations to customers under our Data Processing Addendum (DPA) and applicable privacy laws.

Request the DPA

Infrastructure & Hosting

Name
Amazon Web Services, Inc.
Address
410 Terry Avenue North, Seattle, WA 98109-5210, USA
Description of processing
Cloud hosting, computing, and storage infrastructure for the Altss platform.
Name
Vercel Inc.
Address
440 N Barranca Ave #4133, Covina, CA 91723, USA
Description of processing
Application hosting for frontend and edge delivery.

Identity, Compliance & Business Operations

Name
Okta, Inc. (Auth0)
Address
100 First Street, San Francisco, CA 94105, USA
Description of processing
User authentication, identity management, and single sign-on.
Name
Vanta, Inc.
Address
655 Montgomery Street, Suite 1600, San Francisco, CA 94111, USA
Description of processing
Security and compliance monitoring in support of SOC 2 and related frameworks.
Name
Microsoft Corporation
Address
One Microsoft Way, Redmond, WA 98052, USA
Description of processing
Business email, calendar, and productivity services (Microsoft 365) used for customer communications and scheduling.
Name
Cal.com, Inc.
Address
2261 Market Street #4382, San Francisco, CA 94114, USA
Description of processing
Meeting scheduling and booking for customer demos and calls.
Name
DocuSign, Inc.
Address
221 Main Street, Suite 1550, San Francisco, CA 94105, USA
Description of processing
Electronic signature and contract execution management for customer agreements.
Name
Stripe, Inc.
Address
354 Oyster Point Blvd, South San Francisco, CA 94080, USA
Description of processing
Payment processing for platform subscriptions.

AI Model Providers

Name
Anthropic, PBC
Address
548 Market Street, PMB 90375, San Francisco, CA 94104, USA
Description of processing
Large language model inference services supporting enrichment, analysis, and messaging features.
Name
OpenAI OpCo, LLC
Address
3180 18th Street, San Francisco, CA 94110, USA
Description of processing
Large language model inference services supporting enrichment, analysis, and messaging features.
Name
xAI Corp.
Address
1450 Page Mill Road, Palo Alto, CA 94304, USA
Description of processing
Large language model inference services supporting enrichment, analysis, and messaging features.
Name
Perplexity AI, Inc.
Address
115 Sansome Street, Suite 900, San Francisco, CA 94104, USA
Description of processing
AI-powered search and research API supporting platform enrichment.
Name
OpenRouter, Inc.
Address
169 Madison Avenue, New York, NY 10016, USA
Description of processing
Model routing infrastructure for access to third-party AI model providers.

Data Processing Addendum

Altss’s Data Processing Addendum (“DPA”) governs the processing of personal data under our customer agreements and incorporates the list of sub-processors above. The DPA is available to current and prospective customers on request.

Request the DPA:privacy@altss.com

The DPA includes:

  • Roles of the parties (controller / processor)
  • Scope, purpose, and duration of processing
  • International data transfer mechanisms (EU Standard Contractual Clauses, UK Addendum)
  • Technical and organizational security measures
  • Sub-processor engagement terms and notification rights
  • Data subject rights and assistance
  • Breach notification commitments
  • Audit and deletion provisions

Changes to this list

Altss may engage additional sub-processors from time to time to support the delivery of the Services. We will notify customers at least thirty (30) days before any new sub-processor begins processing customer personal data.

Subscribe to change notifications
security@altss.com
Subject line: “Subscribe to subprocessor updates”
Object to a new sub-processor
privacy@altss.com
Within the 30-day notification period

Customers may object to a new sub-processor on reasonable data protection grounds by contacting privacy@altss.com within the notification period. Altss and the customer will work in good faith to resolve the objection; if unresolved, the customer may terminate the affected Services in accordance with the Agreement.

Last updated: April 19, 2026