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Firstsource Solutions Limited
Firstsource Solutions Limited is a asset manager based in Mumbai, founded 2001; the Altss profile covers its classification, headquarters, registration, AUM...
Firstsource Solutions Limited
Firstsource provides business process management services. It operates as an outsourcing partner to brands.
General information
Firm type
Asset Manager
Year founded
2001
Location
Region
Asia
Country
India
City
Mumbai
Corporate office
Mumbai, Maharashtra, India
Additional offices
Gurugram, India · Bengaluru, India · Chennai, India · Hyderabad, India · Puducherry, India · Trichy, India · Andhra Pradesh, India · Cebu City, Philippines · Taguig, Philippines · London, UK · Middlesbrough, UK · Derby, UK · Glasgow, UK · Pontypridd, UK · Derry, UK · Bridgewater, NJ, USA · Amherst, NY, USA · Sunrise, FL, USA · Thousand Oaks, CA, USA · Chattanooga, TN, USA · Colorado Springs, CO, USA · York, PA, USA · Palm Bay, FL, USA · Kingston, NY, USA · LaPorte, IN, USA · Louisville, KY, USA · Salt Lake City, UT, USA · Chico, CA, USA · Dayton, OH, USA · Mexico City, Mexico · Melbourne, Australia · Dubai, UAE
Sector focus
Frequently asked questions
Who owns Firstsource Solutions?
Firstsource is a wholly-owned subsidiary of the RP-Sanjiv Goenka Group, which acquired the company in 2012. The RP-Sanjiv Goenka Group is a diversified Indian conglomerate with interests in power, carbon black, consumer retail, media, education, infrastructure, IT services, and sports.
Is Firstsource a publicly traded company?
Yes. Firstsource is publicly listed on the National Stock Exchange of India (NSE: FSL) and the Bombay Stock Exchange (BSE: 532809). Its publicly traded status provides transparency through quarterly financial disclosures and governance standards.
What industries does Firstsource serve?
Firstsource focuses on Banking and Financial Services, Healthcare, Public Sector, Utilities, Communication, Media, Retail, EDTech, and Technology. The firm's hyper-focused domain teams are designed to serve specific verticals rather than providing generalist BPM services.
Does Firstsource invest in startups or technology companies?
No. Firstsource is an operating business providing business process management services. It does not operate as an investment vehicle or family office. Its technology investments are internal—such as its 'Digital First, Digital Now' strategy—rather than external equity stakes.
What is the relationship between Firstsource and the RP-Sanjiv Goenka Group?
Firstsource is a key operating company within the RP-Sanjiv Goenka Group's IT-Enabled Services vertical, alongside other group entities like Power (CESC), Carbon Black (Phillips Carbon Black), Consumer & Retail (Spencer's), Media & Entertainment (Music Broadcast), and Sports (ATK Mohun Bagan).
Does Firstsource have any family office or philanthropic structures connected to its ownership?
The RP-Sanjiv Goenka Group is family-owned by the Goenka family. While the group maintains family-controlled entities, Firstsource itself is a standalone public operating company. The firm's website does not disclose any separate family office or foundation linked directly to Firstsource.
What is Firstsource's geographic presence?
Firstsource has offices in India, the US, the UK, Philippines, Mexico, Australia, and UAE. Its client base includes 18 Fortune 500 companies and 3 FTSE 100 companies, indicating a strong presence in both North American and European markets.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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