Asset Manager

Updated:

Heap

Heap is a San Francisco-based company founded in 2013. It develops analytics infrastructure for online businesses. Heap has secured $218.1 million in total...

Heap logo

Heap

Heap is a San Francisco-based company founded in 2013. It develops analytics infrastructure for online businesses. Heap has secured $218.1 million in total funding.

General information

Firm type

Asset Manager

Location

Region

North America

Country

United States

City

San Francisco

Corporate office

San Francisco, CA, United States

Additional offices

New York, NY · London, UK

Sector focus

Enterprise SoftwareAI/MLProduct AnalyticsExperience Intelligence

Frequently asked questions

Who runs investment decisions at Heap?

Heap is not an investment firm or family office. It is a product-analytics technology company acquired by Contentsquare in 2023. The firm's customers are product, engineering, and marketing teams using behavioral data to improve digital experiences. There is no investment committee, and the platform itself is a tool operated by corporate users — not a vehicle for deploying capital.

How is Heap related to Contentsquare?

Contentsquare acquired Heap in September 2023. The combined entity markets an integrated digital-experience platform that layers Heap's automatic data-capture onto Contentsquare's existing session-replay, journey-mapping, and merchandising tools. Heap continues to operate as a branded product line within the parent company.

How does Heap source proprietary deal flow?

Heap does not source deal flow. It is a software platform that automatically captures granular user interactions on websites and mobile apps. The phrase 'proprietary deal flow' applies to investment organizations, which Heap is not. Any capital deployment or investment activity would sit at the parent company, Contentsquare, or among its institutional backers — not within the Heap product entity.

Which sectors does Heap explicitly serve?

Heap's platform is used across verticals but is most commonly cited in SaaS, digital fintech, and ecommerce environments. The firm's published customer evidence points to product-led businesses that depend on conversion-funnel optimization — software subscriptions, direct-to-consumer sales, and online financial services.

What investment stages does Heap typically target?

Heap does not target investment stages. Heap is a product-analytics firm that captures user-behavioral data, and it is not structured as a family office, venture firm, or fund. Any question about stage targeting would be better directed toward Contentsquare or its institutional shareholders.

Does Heap maintain philanthropic structures?

No philanthropic structures associated with Heap are disclosed. The entity operates as a for-profit analytics platform. Any grantmaking or charitable vehicles connected to Contentsquare or its founders have not been surfaced in Heap-specific disclosures.

Is Heap structured as a single family office or a technology company?

Heap is a technology company — specifically a product analytics and digital-experience platform — and not a family office. This profile was generated because the entity was ingested for a family-office research workflow, but no evidence places it in the SFO or MFO category.

Profile maintained by using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.

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