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PatientPay
PatientPay is redefining healthcare payments with digital-first solutions that help providers collect payments faster, reduce administrative costs, and...
PatientPay
PatientPay is redefining healthcare payments with digital-first solutions that help providers collect payments faster, reduce administrative costs, and improve the patient financial experience. Say goodbye to outdated billing and hello to seamless, efficient payments.
General information
Firm type
Asset Manager
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Durham
Corporate office
600 Park Offices Drive Suite #300, Durham, NC 27713
Principals
Shannon O'Kelley
Founder & CEO
Sector focus
Frequently asked questions
Who runs investment decisions at PatientPay?
PatientPay is an operating company, not an investment firm. It does not manage outside capital or make investment decisions on behalf of third-party allocators. The company's strategic direction is led by Founder and CEO Shannon O'Kelley, who built the platform to modernize healthcare billing workflows.
How is PatientPay structured—family office, venture firm, or something else?
PatientPay is a technology company serving the healthcare revenue-cycle market. It does not operate as a family office, venture firm, or fund manager. The company generates revenue by licensing its digital-payments and patient-billing platform to hospitals, medical groups, physical-therapy practices, and RCM organizations.
What is PatientPay's known posture on co-investments alongside external GPs?
PatientPay does not participate in co-investments, fund commitments, or club deals alongside general partners. The firm's entire operational footprint is its software platform, which replaces paper statements and legacy portals with a digital-first collection system for healthcare providers. It does not deploy capital into portfolio companies.
Which sectors does PatientPay explicitly serve?
PatientPay focuses on healthcare services, specifically the patient-payment segment within revenue-cycle management. Its website names hospitals and health systems, physical therapy groups, medical groups, and RCM organizations as core customer verticals. The platform also supports technology companies embedding payment flows, but the firm does not serve consumers directly outside the provider relationship.
Does PatientPay maintain philanthropic structures, and how are they separated?
There is no public disclosure of a philanthropic foundation, donor-advised fund, or charitable program tied to PatientPay or its leadership. The available primary-source record shows the company as a focused commercial enterprise without a visible philanthropic arm.
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