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PetMed Express

PetMed Express sells prescription and over-the-counter pet medications, including flea and tick preventatives such as Frontline Plus, Advantage II, and K9...

PetMed Express

PetMed Express sells prescription and over-the-counter pet medications, including flea and tick preventatives such as Frontline Plus, Advantage II, and K9 Advantix II, as well as heartworm preventatives like Heartgard Plus and Trifexis. The company also supplies vitamins, supplements, and other pet care products from major brand partners. Its pharmacy at 420 S Congress Ave in Delray Beach is licensed by state boards and accepts written and faxed prescriptions from veterinarians.

General information

Firm type

other

Year founded

AUM

Undisclosed

Location

Region

North America

Country

US

City

Delray Beach

Corporate office

420 S Congress Ave, Suite 100, Delray Beach, FL 33445, United States

Frequently asked questions

Is PetMed Express a family office?

No. PetMed Express is a publicly traded online pet pharmacy and retail company (NASDAQ: PETS), not a family office. It sells prescription and over-the-counter pet medications directly to consumers.

Does PetMed Express require a prescription for all medications?

No. Only prescription-required medications need a veterinarian's authorization. Flea and tick products like Frontline Plus and Advantage II are over-the-counter and do not require a prescription.

How does PetMed Express source its products?

PetMed Express sells only US FDA- and EPA-approved medications — the same products sold by veterinarians. The company states it does not sell foreign, damaged, or out-of-date product, and its facilities are inspected by state agencies.

Does PetMed Express offer a money-back guarantee?

Yes. PetMed Express guarantees complete satisfaction or a full refund. The company also says it honors all manufacturers' guarantees.

Who is the CEO of PetMed Express?

The scraped website does not name a CEO or any principals. The company's executive leadership is not disclosed on the public-facing pages at 1800petmeds.com.

What is PetMed Express's return policy?

The company provides a return label on its website for customers who wish to return products. Detailed return terms beyond that are not specified on the scraped pages.

Does PetMed Express charge for shipping?

Shipping is free on orders over $49. For orders under that threshold, expedited shipping options (two-day and next-day) are available for an additional charge.

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