Asset Manager

Updated:

Tyme Group

Tyme Group operates a shared digital banking platform serving 15 million customers in South Africa and the Philippines through TymeBank and GoTyme.

Tyme Group logo

Tyme Group

Tyme Group operates in digital health marketplaces and telemedicine, offering services in the healthcare sector. The company provides platforms for digital video consultations, integrating scheduling, secure communication, and billing tools. Founded in 2016, Tyme Group is based in Wessling, Germany, and offers white-label solutions for businesses to create their own platforms.

General information

Firm type

Asset Manager

Year founded

AUM

Undisclosed

Location

Region

Asia

Country

Singapore

City

Corporate office

Sector focus

FinTechFinancial Services

Frequently asked questions

How does Tyme Group's multi-country banking model work?

Tyme Group develops and operates digital banks through a proprietary technology subsidiary called TymeX, which supplies a reusable core banking platform. When the firm enters a new market, it configures that shared platform instead of building from scratch, then partners with a local strategic investor — for example, the Gokongwei Group in the Philippines — to handle licensing, distribution and regulatory relationships.

Which banks does Tyme Group currently operate?

Tyme Group operates TymeBank in South Africa and GoTyme Bank in the Philippines, a joint venture with the Gokongwei Group. Both banks run on the TymeX platform, offering transaction accounts, savings products and unsecured credit to mass-market customers. The firm has not publicly committed to a third market, though its platform architecture is designed for additional country launches.

What is Tyme Group's relationship with Nubank?

In December 2024, Latin America's Nubank led a capital raise that valued Tyme Group above $1 billion, according to a Tyme Group press release. The investment created a strategic link between two of the largest emerging-market digital banking platforms but does not represent a merger or operational integration — Tyme Group remains independently managed.

How does Tyme Group acquire customers in markets with low banking penetration?

The firm deploys a hybrid model that combines fully digital onboarding with physical touchpoints — for instance, TymeBank embedded kiosks inside South African grocery chains to reach customers who lack reliable internet access. That high-touch layer, combined with a fee structure that has reduced costs for 80% of its users, helps the firm convert populations that traditional banks underserve.

Is Tyme Group structured as a family office or a venture-backed operating company?

Tyme Group operates as a venture-backed holding company for digital banks, not a family office. Its cap table includes external strategic and institutional investors, most notably Nubank, and its subsidiaries are regulated deposit-taking institutions — a structure far closer to a fintech operating company than a private investment vehicle.

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